Management Report
Executive Report · Entire dataset
Oasis Fertility
Entire dataset
1 · Executive summary
6,915 reviews · 4.82★ · reputation 86/100 · 10 items need attention.
Across 6,915 reviews, sentiment is 94.8% positive with an average rating of 4.82. The most-discussed topic is Treatment (2324 mentions). Upload an earlier period to unlock period-over-period comparisons.
2 · Volume & rating performance
- • 6,915 reviews at 26.9/day on average.
- • Peak day: Aug 31 (85 reviews).
- • 92.4% are 5-star; 3% are 1–2 star.
3 · Sentiment
94.8% positive · 2.3% neutral · 3% negative · 13 reviews where text sentiment contradicts the star rating.
4 · Key themes
- • Pricing — 44% negative (75)
- • Billing — 46% negative (13)
- • Parking — 50% negative (2)
- • Treatment — 99% positive (2324)
- • Doctors — 98% positive (2220)
- • Staff — 98% positive (2000)
- • Service Quality — 98% positive (1522)
- • Communication — 97% positive (889)
- • Results / Outcomes — 96% positive (346)
5 · Competitor mentions
- • Hospital: 1 mentions (0 favorable / 0 unfavorable)
- • As Individuals Seeking Care: 1 mentions (0 favorable / 0 unfavorable)
Derived from your own reviews; competitor external metrics are not inferred.
6 · Review quality & integrity
Average review-quality signal 31/100 · 901 high-specificity, 929 template-influenced, 3725 low-specificity.
10.5% of reviews show integrity signals (61 high-risk). Signals are indicative, not proof of fake reviews; template-style solicited reviews are expected.
7 · Location performance
| Location | Reviews | Rating | Reputation | Neg% | Top issue |
|---|---|---|---|---|---|
| Ab road, Indore | 33 | 5 | 93 | 0% | — |
| Ambedkar circle, Warangal | 427 | 4.94 | 92 | 1% | Service Quality |
| Huzur, Bhopal | 35 | 5 | 92 | 0% | — |
| Lullanagar, Pune | 215 | 5 | 91 | 0% | — |
| Bk bazaar, Khammam | 272 | 4.96 | 91 | 0% | Doctors |
| Kothapeta, Guntur | 221 | 4.97 | 91 | 0% | — |
| As rao nagar, Hyderabad | 62 | 4.94 | 91 | 2% | Pricing |
| Jp nagar, Bengaluru | 44 | 4.91 | 91 | 5% | Doctors |
| Whitefield, Bengaluru | 18 | 4.78 | 91 | 0% | — |
| Kokapet, Hyderabad | 100 | 4.99 | 90 | 0% | — |
| New malakpet, Hyderabad | 168 | 4.89 | 90 | 2% | Doctors |
| New balaji colony, Tirupati | 114 | 4.92 | 90 | 1% | Staff |
| Anjaiah road, Ongole | 111 | 4.89 | 89 | 1% | — |
| Tilakwadi, Belagavi | 68 | 4.88 | 89 | 3% | — |
| Madhurawada, Visakhapatnam | 199 | 4.98 | 89 | 0% | — |
8 · Recommended actions
- 1.Pricing is a source of negative feedback. Review pricing transparency and ensure costs are communicated upfront.
- 2.Billing is a source of negative feedback. Audit the billing/refund process for clarity and errors.
- 3.Review-integrity signals detected. Review the flagged reviews on the Review Integrity page and consider reporting clear violations to Google.
- 4.Review spike detected. Confirm the spike is organic; sudden bursts can also be an integrity signal.
- 5.Review spike detected. Confirm the spike is organic; sudden bursts can also be an integrity signal.
- 6.Treatment is a standout strength. Amplify this in marketing and staff recognition; feature treatment in review-request campaigns.